Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play, we believe online gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. It should only ever be played with money you can afford to lose, and for enjoyment purposes only.
We are committed to promoting responsible gaming practices and supporting players who may be experiencing gambling-related difficulties.
Age Verification
You must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to use Rocket Play. We take age verification seriously and conduct checks to ensure all players meet the legal requirements.
If you are under the legal age for gambling in Australia, you are not permitted to gamble online. Gambling by minors is illegal and harmful.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to win back money lost
- Hiding gambling activity or lying about the amount you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to gamble or pay off gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Risking important relationships, jobs, or opportunities due to gambling
- Experiencing mood swings or emotional distress related to gambling
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Limits
Rocket Play provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive notifications at regular intervals reminding you how long you have been playing and how much you have spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
We encourage you to use these tools proactively to maintain responsible gaming habits. Contact our support team for assistance with setting or adjusting these limits.
Support Organisations & Resources
If you are experiencing problems with gambling, professional help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support service for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free and confidential) - Lifeline Australia – Crisis support and counselling
Phone: 13 11 14 - Beyond Blue – Support for depression, anxiety, and mental health
Phone: 1300 224 636
www.beyondblue.org.au
International Resources
- United Kingdom: GamCare – www.gamcare.org.uk
- United Kingdom: GamStop (National Self-Exclusion Scheme) – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
If You Need Help
If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. These services are confidential, non-judgmental, and free.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit the resources above.
Remember: seeking help is a sign of strength, not weakness. Recovery is possible, and support is available.